Step into a fast-paced and challenging yet incredibly rewarding sector where your HR expertise directly contributes to compassionate, high-quality aged care. This isn't just another HR role; it's an opportunity to make a significant impact on organizational performance, employee engagement, and ultimately, the lives of residents and their families. Columbia Aged Care is a forward-thinking leader in a growth industry, offering you the chance to shape culture and capability in a meaningful way.

As a P&C Business Partner, you'll be a true strategic partner to managers, providing innovative HR solutions and expert guidance across the entire employee lifecycle. You'll lead on complex ER/IR matters, drive performance management, and champion a coaching culture, empowering leaders in their people management responsibilities. With exposure to diverse HR projects and continuous learning opportunities, this role offers a robust platform for an experienced HR Generalist to elevate their career in a supportive and encouraging environment.

Join a team that values your proactive approach and problem-solving skills in a dynamic, unionized environment. You'll have the autonomy to identify challenges and deliver valuable solutions, backed by a collaborative People and Culture team. Columbia Aged Care offers a competitive salary, excellent benefits including discounted health insurance and EAP access, and a strong commitment to learning and development, ensuring you have the resources and support to thrive.

Key Responsibilities:

• Provide expert advice and support to managers and employees on all aspects of the employee lifecycle, from recruitment and onboarding to performance management and offboarding.
• Act as the first point of contact for employees and managers, providing guidance on HR policies and procedures.
• Manage and resolve complex Employee Relations (ER) and Industrial Relations (IR) matters, including investigations, disciplinary actions, and grievance handling.  
• Collaborate with managers on performance management processes, providing coaching and support to ensure consistent and fair evaluations.
• Partner with managers to identify talent needs and develop strategies for attracting, retaining, and developing top talent.
• Maintain and organize the training calendar, ensuring timely delivery of relevant training programs to employees. This includes coordinating logistics, tracking attendance, and evaluating training effectiveness.
• Educate and coach managers on performance management, including goal setting and reviews.
• Contribute to various HR projects and initiatives, such as organizational change, employee engagement, and systems implementation. 
• Ensure a safe working environment by adhering to WH&S standards and promoting best practices.
• Act as a WHS Champion and RTW Coordinator, collaborating with management to address safety concerns and incidents promptly.
• Promote a coaching culture that empowers managers in people management responsibilities.
• Administering and optimising the HRIS ‘ELMO’ and providing SME support to managers in the rostering system (Mirus) and ELMO.

The Successful Applicant:

We are looking for an experienced HR Generalist with proven experience in a commercial and unionised environment. The ideal candidate will be self-led as well as a strong team player used to proactively engaging with the team and business to understand needs from internal customers’ perspective and provide solutions. You will have a can-do attitude, loads of energy, naturally and proactively identify challenges as well as develop and deliver solutions of value. You will be commercial, engaging and provide insightful guidance and coaching to leaders to drive improved performance, engagement, capability and culture outcomes.

Required Skills and Experience:

• Brings experience (min. 5 years) in HR Business Partner or generalist roles (end-to-end HR is your thing!)
• Strong knowledge of HR legislation, Enterprise Agreements and industrial instruments
• Feels confident juggling multiple clients and building relationships at all levels—from C-suite to frontline.
• Is proactive, organised, and loves thinking outside the box to solve problems.
• Demonstrated ability to nurture and develop strong, positive working relationships with organizational leaders with a mixture of coaching, courageous conversations and formal service provision 
• Experience in all functions across the People function including IR / ER, Organizational Development, Learning and Development, Workplace Health and Safety etc.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to manage sensitive information with discretion and integrity.

What We Offer:

• Encouraging and supportive work environment
• Free onsite parking
• Close to public transport
• Competitive salary and staff discount benefits
• Access to our state of the art EAP provider
• Discounted private health insurance and banking products
• Excellent learning and development programs 

Why Join Us:

• Be part of an innovative and forward-thinking organisation leading the way in aged care.
• Make a positive impact on the lives of our residents and their families.
• Contribute to a collaborative and supportive work environment.

More about Columbia Aged Care:

Columbia values best practice and high service standards to deliver resident centered care through Care in everything we do, Comfort in the environment we create that ensures quality of life, Consideration in the open supportive way we act to both Residents and colleagues.

People are our biggest asset; they represent our past, our present and our future and Columbia is committed to providing continued professional training and development to support a growth mindset.

We provide a values-driven and inclusive environment for all our employees with a supportive and engaging leadership team. 

Columbia is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other. 

We actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.