About the Role

As an Administration Assistant, you won’t just be behind a desk; you will be the first smile our residents see and the helpful voice their families hear.

Reporting to the Facility Services Manager, you will support Strathdale Centre’s smooth daily operations, work closely with care staff to create a vibrant and welcoming environment for our residents.

What you’ll be doing:

• Act as first point of contact to warmly welcoming visitors, managing calls, and resolving enquiries with a calm and professional demeanor.
• Provide administration support to the facility in managing resident files, respond to general queries and capture accurate meeting minutes.
• Facilitate a seamless and  a smooth admission process for new residents 
• Coordinate and schedule appointments and support services for current residents.
• Maintain and update resident’s files with strict confidentiality and maintain accurate employee training records.
• Support roster planning to ensure our residents receive the care minutes they need, including managing daily roster gaps and timesheet exceptions for payroll.

What you’ll bring:

• Minimum 2 years experience as an administration assistant in Aged Care or similar industry is highly desirable.
• A Certificate IV in Business (Administration) or relevant qualification is preferred.
• Previous experience with rostering is a highly desirable advantage, or willingness to learn.
• Ability to manage multiple priorities and fast-paced admin tasks with high attention to detail.
• A positive, can-do mindset with a genuine heart for supporting older Australians with dignity and respect.
• A current National Police Check (or willingness to obtain one).

Benefits:

• We offer competitive rates
• Access to our state of the art EAP and medical support provider
• Discounted private health insurance and banking products
• Discounts for employees through our benefits provider
• Excellent learning and development support 
• Supportive team culture - just to name a few of our wonderful perks!

About Columbia Aged Care

Columbia values best practice and high service standards to deliver Resident centered care through Care in everything we do, Comfort in the environment we create that ensures quality of life, Consideration in the open supportive way we act to both Residents and colleagues.

People are our biggest asset; they represent our past, our present and our future and Columbia is committed to providing continued professional training and development.

We provide a values-driven and inclusive environment for all our employees with a supportive and engaging leadership team.

Columbia is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other. 

We actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

To learn more about Columbia Aged care please visit www.columbiaagedcare.com.au